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To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

 

  • Fill out the information and press Start.
  • Follow the instructions and select the items you want to return.
  • You will get a confirmation email with the shipping guidelines once the return request is approved.

 

What items are returnable?

 

You must return your items within 30 days of receipt of your shipment. Items subject to return for a full refund are damaged, missing, defective, or the wrong items have been received upon arrival. All other inquiries will be subject to receiving in store credit.

 

  • They must be in original condition.
  • Must be unworn, unused, and in its original packaging.

 

Free gifts, items for sale, or promotional items are not returnable!

Are there any charges for return?

 

  • There are no charges for return.
  • Original shipping charges are non-refundable.You are responsible for the charges of the return shipping.

 

How soon will I get my refund?

 

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
  • If the item is not returned in new condition, the refund or in store credit will not be issued.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

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